Paul Thomas Clements – Managing Challenging Patient & Family Behaviors

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 Paul Thomas Clements – Managing Challenging Patient & Family Behaviors

Outline:
Difficult Patient Encounters: Asking the Right Questions

Interviewing the Patient
Types of Intervention
Self-Awareness

What Type of Communicator are You?

Reciprocal Communication
Strategies to Deal with the Angry Patient
Interpersonal Effectiveness & Exploring the Reasonable, Emotional, and Wise Minds

Motivational Interviewing

Understand the Patient’s Motivation
Listen with Empathy
Integration and Application
Empower Through Hope for Change
Communication Styles

The Family

Family Dynamics
Family Communication
Mediation

Psychiatric Emergencies

Schizophrenia, Schizoaffective Disorder
Substance-Induced Psychosis
Major Depression, Bipolar Disorder
Anxiety Disorder
Obsessive-Compulsive Disorder
Antisocial Personality Disorder
Narcissistic Personality Disorder
Histrionic Personality Disorder
Borderline Personality Disorder

Substance Misuse

Prevalence
Evaluation
Psychosocial Intervention

Other Medical Conditions

Geriatric Patients
Dementia
Delirium

Acute Psychosocial Crisis

Sexual Assault
Domestic Violence

Suicide

High-Risk Populations
Suicide & Psychiatric Diagnosis

Violent Patients

Prevalence & Risk
Major Profiles of Violence
Taking Care of Yourself

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Description:
In this interactive seminar, expert and international speaker, Paul Thomas Clements, PhD, APRN-BC, will teach you tips and tools that you can use immediately when faced with challenging patient and family behaviors. This program includes numerous practical strategies that you can implement with difficult situations like aggression, dementia and attention-seeking behaviors while maintaining patient and staff safety. The recording will be filled with opportunities to apply many of these strategies to real patient situations, case studies and interactive discussions. Don’t miss this chance to learn techniques you can implement successfully with your most difficult patients.

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