Combat Nurse Bullying: Proven Strategies to Take Action – Theresa Puckett

The sad reality is that nurse bullying is a distraction from patient care.
We’ve likely all been there… Either as the target of nurse bullying or have been witness (perhaps a silent witness) to bullying taking place at work.
Combat Nurse Bullying: Proven Strategies to Take Action – Theresa Puckett
It does seem contradictory that someone can be both a nurse and a bully. So why does it happen at such significant rates? If we understand the reasons why nurse bullies choose their victims, we can take steps to protect ourselves while at work. And if we can understand the reasons behind a co-worker’s actions, we are more likely to intervene in a way that generates the desired results.
It is time now to take a stand. To stand up for yourself and others who have been disrespected, gossiped about, withholding expected patient information, or criticized in front of patients/families. Bullying can come in so many forms. In less than 90 minutes, you will learn proven strategies from expert Theresa Puckett PhD, RN, CNE, to help turn your department or unit in to a peaceful and enjoyable place to work.

Analyze the reasons behind bullying decisions common to nursing.
Evaluate theories of bullying in nursing.
Recognize how individual nurses and the greater organization is affected by bullying.
Plan interventions to successfully address bullying.

Historical overview of bullying in nursing
Expressions of bullying

Silence
Violence
Mobbing

Examples

From practice: Horizontal and vertical violence
From academia: Bullied students and faculty members

Theories of bullying in nursing

Glasser’s Choice Theory
Oppression Theory
Nurse as Wounded Healer

How are the victims chosen?

Individual factors
Workplace characteristics
How nursing values incite bullying

Consequences of bulling

On individuals
On organizations

Addressing bullying: Individual Interventions

Recognizing Super Nurses, Backstabbers and Green-with-Envy Nurses
Basics of “carefronting”
Common communication pitfalls and how to address them
Phrases to form connections
Communication tools: IMPROVE, SBI, DESC and BEE

Addressing bullying: Organizational Interventions

Stop Bullying Toolkit
Nursing Incivility Scale
Civility Index Dashboard
Float Survey questions

Future directions