Melissa Ingold – Admin Tasks Super Bundle

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Melissa Ingold – Admin Tasks Super Bundle

If you’re spending 7-14 hours a week dealing with email that an assistant could easily manage – that’s 28-56 hours a month that you’re not creating programs + content or marketing your business. Imagine what you could do with all that extra time every month?

But because I know how much of hassle it can be to train your assistant to respond to your business emails in the right tone of voice, and in the right way – I’m giving you access to the same scripts + snippets that my own team uses to manage my email.These pre-written scripts and snippets will answer the most common questions your clients, potential clients, fans and followers have, so you and your assistant will never again struggle to craft an email or add to your FAQ page.
Not only that, but you can turn these over to your assistant so she knows exactly what to say (and how to say it) in any situation. Your voice and brand is preserved, you’ll save lots of valuable time, and you don’t have to worry that something could be misconstrued.

GIVE THESE CLIENT CARE SCRIPTS TO YOUR ASSISTANT SO SHE CAN USE THEM TO SUPPORT YOUR CLIENTS.

USE THESE CLIENT CARE SCRIPTS YOURSELF TO SAVE A TON OF TIME REPLYING TO THE SAME QUESTIONS OVER AND OVER AGAIN.

USE THESE CLIENT CARE SCRIPTS TO ASSIST YOUR OWN PAYING CLIENTS WITH THEIR BUSINESS EMAILS.

In This File You’ll Get Scripts + Snippets to Help You and Your Assistant Respond to Emails Relating To:

Your assistant can print this off, put it in a binder, and have it on hand to work from as she manages your email. She can also use it to set up an FAQ page on your website or help desk.

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SCRIPTS TO ASSIST WITH: (.PDF)

3 Done-for-You Email Templates
Client Care Email Scripts:

Technical Troubleshooting
Gentle Reminders
Urgent Requests
Sincere Thanks
Catastrophic Failures
Graduating a Coaching Client
Firing a Client
Turning Down a Job/Project/Client
Responding to Criticism
Responding to Unjustified Criticism
Dealing With Angry/Frustrated Clients
Gently Requesting Payment
Strongly Requesting Payment
Requesting Feedback
Instilling Confidence
When You Don’t Know
Responding to PayPal Disputes/Chargebacks
Setting Boundaries
Refund Requests
JV & Interview Requests
Closing the Sale

Do Your Loved Ones Have Everything They Need to Take Charge of Your Business Today?

DO THEY KNOW HOW TO NOTIFY YOUR CLIENTS AND RESCHEDULE PROJECTS?

DO THEY KNOW HOW TO WITHDRAW FUNDS FROM YOUR PAYPAL ACCOUNT SO YOU CAN PAY YOUR BILLS?

DO THEY EVEN KNOW WHAT YOU WANT THEM TO DO?

The thing is, if you suddenly disappear for a few weeks and your clients and team have no idea what happened to you – you may not even have a business to go back to! Being unprepared could negatively impact your reputation if uninformed people start talking on social media.
And it could also lead to chargebacks and payment disputes because your clients think you just took off.
But it doesn’t have to be that way for you…

This Step-by-Step Workbook Covers:

STEP-BY-STEP WORKBOOK COVERS:

Step 1: Decision Time

3 Example Decision Making Scenarios
Exercise: In Case of Emergency Worksheet

Step 2: Who Needs to Know?

Exercise: Contact Notification Template
Exercise: Logistics for Making Notifications Worksheet

Step 3: Notify Clients & Cancel Recurring Billing

Exercise: Handling Clients + Billing Worksheet

Step 4: Connect With Contractors

Exercise: Contractor Information Template
Exercise: Contractor Notification Worksheet

Step 5: Cancel Systems & Software

Exercise: Systems + Software Logins Templates

Step 6: Deal With Finances

Exercise: Financial Information + Email Account Logins Template

Step 7: Put Everything Together

Exercise: 4 Ways to Make Store Your Information