Stone River eLearning – Call Center Training EssentialsFirst impressions are the new first impressions. You know what they have to say about them!All participants in the call center training basics course will be taken on a journey to improve their telephone skills.This training increases employee confidence when it comes to dealing with clients, increasing sales, and building better relationships both with potential customers and current customers.You will also learn how to:Reduce costs by improving employee productivity, and performance.This course uses coaching and evaluating metrics. It helps participants achieve their full potential and retain their skills at the highest level.Great communication is key to business success. Register now!
![[Audio] IC04 Workshop 14 – Individual Timelines: Key to Many Skills and Limitations – Steve Andreas, M.A.](https://thecoursearena.com/wp-content/uploads/2024/08/Audio-Only-IC04-Workshop-14-Individual-Timelines-Key-to-Many-Skills-and-Limitations-Steve-Andreas-M.A-250x343-1-250x300.png "[Audio] IC04 Workshop 14 – Individual Timelines: Key to Many Skills and Limitations – Steve Andreas, M.A.")
![[Audio] IC04 Workshop 16 – Embodied Metaphors – Cheryl Bell-Gadsby, M.A., RCC, MFCC and Kathleen Donaghy, Ph.D.](https://thecoursearena.com/wp-content/uploads/2024/08/Audio-Only-IC04-Workshop-16-Embodied-Metaphors-Cheryl-Bell-Gadsby-M.A.-RCC-MFCC-and-Kathleen-Donaghy-Ph.D-250x343-1-250x300.png "[Audio] IC04 Workshop 16 – Embodied Metaphors – Cheryl Bell-Gadsby, M.A., RCC, MFCC and Kathleen Donaghy, Ph.D.")
